Our pricing is built around relationships.
As we get to know you, we become more efficient.
So that's how we price our service.
Memberships give you a dedicated design team for a fraction of the price of a full-time employee. Your team is led by an account manager and senior designer–backed by our collaboration software and team of designers–ready to deliver terrific design every day of the week.
Memberships are paid in advance, due before work is completed. Unused hours rollover with renewal. If you don't see a plan that fits what you need, drop us a line and we'll see how we can help.
We're happy to chat.
Memberships are a dedicated design resource for marketing teams, letting you plan and reliably execute marketing projects with our team of project managers and designers. Memberships can scale from a fractional designer to the equivalent of an entire design team.
Lightboard's design team is entirely U.S. based. We have designers, illustrators, animators, and web developers. They're managed by veteran project managers, who coordinate our team to deliver effective and reliable design.
Anyone in your team can fill out a project request through our website. You'll fill out a brief, add reference material, and submit the project. Your account manager will review the brief, follow up or call with any questions, then assign it to a designer. You'll receive notifications at every step, and you can chat with your design team through our platform.
We usually turnaround projects in 3-5 business days. In special cases, we can deliver small projects same day. We start a designer within one business day of project submission, and address change requests the same or next business day.
With memberships, there are no limits to revisions. We'll keep working until you're delighted.
Yes, we deliver the working files at the end of every project (i.e. editable Photoshop, packaged InDesign, etc.).
Your account manager will work with you to break up your project into smaller pieces we can move through your queue. While not every large project is appropriate for Lightboard, we can usually accommodate them with planning and coordination.
Your account manager is available by phone or email Monday-Friday during Lightboard business hours (9:30AM-5:30PM PT). You can chat with your design team anytime through our platform.
You will have a dedicated account manager who will coordinate all of your projects. S/he will ensure your projects are consistent, and pull designers from across our network to find the best skillset for each project. You will have a design lead to ensure consistency across your projects.
You'll keep working with the same people at Lighjtboard, and it's our job to learn your brand and your working style to ensure projects flow smoothly.
Memberships are the most cost-effective way to work with Lightboard, but we do offer hourly pricing for customers with infrequent design needs.
You can pay via ACH, wire, direct deposito, or credit card. We accept payment by check for quarterly or larger memberships. In all cases we do not start work until payment is received.
We've completed thousands of projects for marketing teams. We specialized in digital, web, and print. Anything that you need to support your marketing and sales teams, we should be able to deliver. When in doubt, ask your account manager.
With Lightboard, you get the kind of attention and service you'd only get from an agency if you were paying millions of dollars. We've built Lightboard around handling small projects, and scaling with our customers. We can start work on your projects same day, and your dedicated account manager is always available to you. Lightboard has best-in-class project management software that gives you a complete dashboard of your open and completed projects.
With a membership, you have a dedicated project manager who has a huge network of designers at his or her fingertips. We'll always have a designer ready to start on your project—and you'll rest easy knowing we'll deliver quality results every time. And if you need to double or triple your capacity, we can scale with you.